Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to FillMate. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you including: Identity Data (name, username), Contact Data (email address), Technical Data (IP address, browser type, device information), Usage Data (how you use our website), and Survey Data (questionnaires you create or submit).

3. How We Use Your Information

We use your personal data to provide and maintain our service, notify you about changes, provide customer support, gather analysis to improve our service, detect and prevent technical issues, and provide AI-powered survey response generation.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal data to those who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

You have the right to: request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, request restriction of processing, and request transfer of your personal data.

7. Third-Party Services

We use third-party services including: Authentication services (Clerk), AI services (DeepSeek API), and Analytics services. These providers have their own privacy policies.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@fillmate.com